1. Standards we follow
We design and build to WCAG 2.1 Level AA, in line with the Australian Government's Digital Service Standard and the Disability Discrimination Act 1992 (Cth). Where a feature has known gaps, we document them and prioritise fixes.
2. Features we provide
- Semantic HTML, proper heading hierarchy and ARIA landmarks for screen reader users.
- Keyboard navigation across the dashboard, driver app and onboarding flows.
- Colour contrast ratios that meet WCAG AA in both light and dark themes.
- Text resizing up to 200% without loss of content or functionality.
- Captions and transcripts for product videos where available.
- Visible focus indicators on all interactive elements.
3. Known limitations
Some live map interactions and complex charts may have reduced screen-reader support. We provide equivalent information in table or text form where possible and are progressively improving these areas.
4. Feedback & contact
If you encounter an accessibility barrier, please contact us so we can help and improve the platform:
- Email: info@tetheredaustralia.com.au
- Subject line: "Accessibility feedback"
We aim to acknowledge accessibility requests within 2 business days.
5. Assessment approach
We use a combination of automated tooling (axe, Lighthouse), manual keyboard and screen reader testing (NVDA, VoiceOver), and ongoing user feedback to maintain conformance.